Dalinda C Swart-Mocke is an experienced full-time shop steward and revenue service professional with over 25 years in tax administration, audits, and industrial relations. She has a proven record as National Chairperson of the PSA (SARSWU), leading membership growth, collective bargaining, and compliance with labour legislation. She is skilled in negotiation, conflict resolution, and policy advocacy, with strong commitment to worker empowerment and organisational integrity.

Key skills
Collective bargaining and wage negotiations
Labour law and compliance (LRA, EE, BCEA)
Conflict management and mediation
Policy implementation and advocacy
Organisational leadership and governance
Recruitment and membership growth
Strategic decision-making
Public speaking and stakeholder engagement

Career experience
Public Servants Association (PSA) – SARSWU National Chairperson | 2020 – Present
Lead representation of PSA members nationally within SARS.
Spearheaded majority membership status through strategic recruitment drives.
Oversaw negotiations in NBF, PSCBC, and other forums ensuring favourable outcomes for members.
Advanced education campaigns on PSA Statute, SARS policies, and collective agreements.
Branch Chairperson (Gauteng and Mpumalanga) | 2011 – 2020
Coordinated regional bargaining mandates.
Managed grievance and disciplinary representations.
PSA Representative | Since 2000
Represented employees in disciplinary, incapacity, and grievance hearings.
Acted as liaison between management and workers ensuring compliance with law and agreements.
South African Revenue Service (SARS) l 1998 – Present
Estate registration and investigative audits.
Specialist in illicit trade audits and tax administration.
Completed extensive SARS training in VAT, PAYE, Customs, Estates, and Income Tax.

Education and training
VB Skills Development Institute (2025) – Labour Dispute Prevention
WITS University (2024) – Mediation and Conciliation
University of Pretoria (2017) – Graduate Programme in Taxation
North-West University (2007–2008) – Accounting, Tax, Audit, Economics
RAU (2002–2004) – Higher Diploma in Taxation
RAU (2001) – Advanced Certificate in Taxation
Matric (1996) – Hoërskool Vanderbijlpark